FBLA Introduction to Business Communications Practice Test

Question: 1 / 400

How can tone affect written communication?

It does not affect communication effectiveness

It influences how the message is perceived and can convey emotions or attitudes

The correct choice emphasizes the significant role that tone plays in shaping the perception of a written message. Tone refers to the writer's attitude or emotional stance toward the subject and the audience. When tone is effectively matched to both the context and the intended audience, it can enhance clarity and engagement. For instance, a tone that is warm and inviting can foster a strong connection with the reader, while a tone that is overly aggressive or formal might create barriers to understanding or rapport.

Tone also conveys emotions and attitudes, which helps readers interpret the underlying meaning behind the words. By choosing words that convey a specific tone, writers can elicit responses from their audience, guiding how the message is received and understood. Therefore, being conscious of tone is essential for effective communication, as it can enhance or detract from the overall message delivered.

In contrast, the other options do not fully capture the importance of tone in written communication. Some might underestimate its impact, which can lead to misinterpretation or disengagement from the audience.

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It only affects formal communication

It is more important than the content of the message

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